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FAQs

Flights

I need to confirm my ticket. Where should I go?

Ticket confirmations must be made by calling your airline's reservations office or visiting its headquarters.

I need to change the date of my flight. Where should I go?

You must visit your airline's reservations office.

My international flight departs at 8:00 hours. At what time should I be at the airport?

For an international flight you must arrive at the airline counter three (3) hours before your flight. In this case you

My flight to Cusco departs at 8:00 hours. At what time should I be at the airport?

For a domestic flight you must arrive at the airline counter two (2) hours before your flight. In this case you

I wish to travel abroad with my underage son/daughter. What documents do I need to present?

You need to present a notarial or consular permit, or a permit issued by a judge of minors; passport or birth certificate

Mi daughter is arriving unaccompanied. She is 6 years old. Where do I pick her up?

Wait for your daughter at the international or domestic arrivals area. She will leave the aircraft accompanied by an airline staff member, who will ask to see your ID before handing her over to you.

I am a transit passenger. Can I leave the airport to visit the city?

Yes. However, if you choose to exit the airport, you will need to pass migration control and customs, thereby losing your transit passenger status. On returning to the airport to take your connecting flight, you will need to pay the Unified Tariff for Airport Use (TUUA) (US$ 30.74 for international flights). You are advised to arrive at the airport three hours before departure of your international flight.

Which documents must I present at Migrations?

You must present your passport and a duly filled Andean Migration Card (TAM). For further information please contact the National Superintendence of Migrations www.migraciones.gob.pe at (511) 200-1000.

Which countries do not ask a visa to Peruvian nationals holding a regular passport?

Please contact the Ministry of Foreign Affairs www.rree.gob.pe.