SharePoint
Let's travel safely
Check the new protocols and prevention measures on COVID-19 to guarantee a safe experience of our passengers and collaborators.


Find out about this new way to travel. here.

COVID-19 Q&A

  • What do I need to access the airport?
    Every passenger must carry a disposable surgical mask at all times, face shield or safety glasses, besides presenting your identity card a​nd passport (in case of international flights), boarding pass (printed or electronic) or flight reservation.

  • May I travel if I feel sick?
    If you have any symptom related to Covid-19 or physical discomfort, you cannot go to the airport. Entry for passengers with body temperature higher than 38°C will not be allowed. You must contact your airline to reschedule your flight.

  • May I be accompanied to the airport?
    No, only the passenger, without companions, must go to the airport. People who need some type of special assistance or who are underage will be able to enter, as an exception, with one companion.

  • What safety measures are being taken by the airport regarding the passengers?
    You must use a face mask permanently and not present any symptom related to Covid-19 or physical discomfort in order to enter the airport. Your temperature will be taken, and a footwear and luggage disinfection will be carried out in the doors to access the airport. Social distancing inside the airport is mandatory.

  • How far in advance may I go to the airport?
    Only passengers with a flight scheduled within the next 2 hours (for national flights) and the next 4 hours (for international flights) will be allowed to enter the airport.

  • What measures have been taken to avoid contagion within the airport?
    The periodic disinfection of all spaces inside the terminal, as well as the hotspots, has been arranged. The capacity of all areas has been reduced. Alcohol dispensers, sinks, footwear disinfectant mats, acrylic shields and thermal cameras have been installed. Communication campaigns are being carried out permanently to protect the passengers, users and collaborators from COVID-19 and prevention signage has been installed throughout the airport.

  • Can I go shopping in the airport?
    Yes, the shops will open progressively according to the phase and the type of business. It should be noted that all establishments must comply strict safety measures against Covid-19.

  • Is the Lost and Found Office available?
    The Lost and Found Office is unavailable during the pandemic generated by COVID-19. All forgotten objects in the premises of the Jorge Chávez International Airport, in spite of their value, will be discarded permanently. Take care of your belongings.

  • What international destinations can I travel to?
    During this first stage, the flights will be to Ecuador, Bolivia, Colombia, Paraguay, Panamá, Uruguay, and Chile. However, we must also keep in mind the current conditions in each country.

  • Do I need to present a molecular test in order to leave the country?
    It is not required to present a molecular test. Each passenger is responsible for reviewing the requirements of the destination country. Travelers with signs and symptoms compatible with Covid-19 (two or more of the following: cough, malaise, sore throat, fever, nasal congestion, loss of smell, loss of taste, shortness of breath) will be diagnosed as suspected Covid-19 cases and will not be able to travel.

  • What do I need to present to travel to Perú?
    On international flights to enter Peruvian territory, the passenger must present to the airline, in their country of origin:
    • Every passenger must have a negative RT-PCR test result in Real-time. The RT-PCR test, unsanitary test or the medical certificate of epidemiological discharge cannot be more than 72 hours old. Attach lab result (PDF format or image). Regarding children (under 12 years old), it is only required that they have a medical certificate of good health.
    • The “Health Electronic Sworn Statement, and commitment to carry out the traveler's isolation or quarantine” which can be found in the National Superintendence of Migrations webpage. (http://e-notificaxcion.migraciones.gob.pe/dj-salud/)
    Both previously mentioned documents must be conserved as they can also be requested in Peruvian territory.

  • ​​​​
​​​
​​